You can watch all of the Videos ServiceMonster has created here: http://help.servicemonster.net/Playlist.aspx

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onTrack will definitely provide you the means to make better business decisions and grow your business. Please try the free demo. Click below to Access a Demo Account Demo for onTrack5 (chemdry.servicemonster.net) or Demo for onTrack6 (cd.servicemonster.net) Company ID: 1001 User Name: demo Password: test You can also access the mobile version here: https://mobile.servicemonster.net (also Mac […]

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To set up notifications, simple go to the Company tab and then under Management, click on “Employees / Users”. Then click on the user that you would like to set up. On the Detail tab for the Employee, and under the Email Settings section, enter in a valid email address and select the Job Notifications […]

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Lots of questions on the forms, so I will do my best to explain how they work. First off, the PDF’s are created using a design programs like Adobe Illustrator or InDesign. Then once they are designed, we can add the fields to them with Adobe Acrobat, http://PDFescape.com or http://www.nitropdf.com . Once the fields have […]

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I have had lots of questions regarding whether or not HRI will be able to see my data. I certainly understand this concern. You work so hard to get your customers! Well, we agree, those customer make your business. HRI wants to protect that. In fact, HRI and ServiceMonster will never solicit to your customers. They’re yours, […]

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Once you have a good idea of where most your revenue is generated, you can focus on what is most effective and make changes to develop a more lucrative business. onTrack makes it easy to evaluate your biggest areas of gain by tracking your clients, improving customer support and ensuring a guarantee for repeat business.

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